At a glance:
Ref: 44753 | Hamilton (Riverlea Road) | Administration, Data Entry & Documentation, Facilities Management, Personal Assistant, Administration & Support, Receptionist | Experienced | Permanent, Full Time |
About the Role
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Reporting to Field Support Team Leader, this role is about delivering professional experiences for our customers by assisting with their day-to-day queries. The role involves communication with internal and external customers via phone, email, and internal communication channels. The focus is on quality and attention to detail. There is a requirement to follow procedures and processes as well as thinking on your feet to ensure a successful outcome for the customers.The role is a minimum of 30 hours per week, normal hours of work are between 8am - 4:30pm Monday to Friday.
About You
With a 'can-do' attitude, your focus will be to deliver quality outcomes, and you'll have excellent communication and planning skills. Strong outward-bound calling and computer skills are also required. An understanding of the dairy industry would be an advantage.
MINDA, NAIT and SAP knowledge would be an advantage, previous customer service experience and strong computer skills are an absolute must.
To be successful at LIC means you'll thrive in a fast-paced, busy environment and you'll be adaptable to change. You'll also enjoy working within a team of dedicated individuals and be able to deliver a professional approach when working with a wide array of customers.
About Us
We all have our improvement stories to tell. At LIC we believe in constant improvement, never settling and always striving for greatness. We know little improvements can add up to huge gains for our customers, and for our country. We value NZ primary industries and will do whatever it takes to support and grow our farmer community. We're a down to earth and we're a diverse bunch - a mix of super smart scientists, veterinarians, farmers, salespeople and clever marketing folk. We are inclusive and count ourselves lucky to have people from all backgrounds working with us.
LIC offers extra leave days per year, family leave for new parents, discounted insurance, employee shares scheme, mental health & well-being program, internal training programmes and an employee assistance programme to name but a few - and we're still working on improvements!
How to Apply
If you're after a rewarding and social career that offers development, learning and truckloads of exceptional experiences then look no further, you've found it. At LIC we are leading the way and we would love to welcome you to the team.
Click apply to submit your application online.
Job code: 44753
Applications close: 09 June 2023
