My Leading Fund industry client are in a major growth phase, through the acquisition of 6 companies in the past 2 years. As a result they require a German speaking Customer Success Manager to ensure their clients are onboarded efficiently and that they understand how to use their services to drive adoption.
You'll also develop a comprehensive understanding of typical business challenges faced by customers and common objectives to put appropriate processes/training in place.
This is a truly great opportunity for a high growth firm!
The following skills/experience is essential:
- Strong Customer Service / Success background.
- Previously worked in the Fund Management industry.
- German and English speaker.
- Ability to understand client data
- Excellent communication and interpersonal skills
Salary: Up to €57,000 + bonus + package
Location: Luxembourg (good work from home options available)
